Refund policy
Augur Perfumes Return and Refund Policy
At Augur Perfumes, we strive to ensure your complete satisfaction with our products. If for any reason you are not entirely pleased with your purchase, we offer a straightforward return and refund policy:
Return Window
- Returns are accepted within 5 days of the delivery date. Please ensure that the product is in its original condition, unused, and with all tags and packaging intact.
Free Return Shipping
- We offer free return shipping for all returns. To initiate a return, please contact our customer service team at [customer service email/phone number] to receive a prepaid return shipping label.
No Restocking Fee
- We do not charge any restocking fees for returned items.
Refund Process
- Once we receive and inspect the returned product, we will process your refund. The refund will be credited back to the same account used for the original purchase. Please allow up to 7 business days for the refund to appear in your account.
How to Return
- Contact our customer service team within 5 days of delivery to initiate your return.
- Use the prepaid return shipping label provided to you to send the product back.
- Ensure the product is securely packaged to prevent any damage during transit.
- schedule a pickup.
For any questions or further assistance, please feel free to contact us at 7823869157. We are here to help and ensure you have a delightful experience with Augur Perfumes.